Printer gets disabled on Microsoft Office

If Office 2010 detects there is a problem with a printer, some printing features or the printer may be disabled. In this case, you cannot use the disabled printers to print documents anymore.

To prevent Office 2010 from disabling printers, set the DisablePrintFeaturesOnCrash registry entry. To do this, follow these steps:

  1. Start Registry Editor.

  2. Click Start, type regedit in the Start Search box, and then press ENTER.

    Note If you are prompted for an administrator password or for confirmation, type the password or provide confirmationI. 

  3. Locate and then click the following registry subkey:


  4. On the Edit menu, point to New, and then click DWORD Value.

  5. Type DisablePrintFeaturesOnCrash, and then press ENTER.

  6. Right-click DisablePrintFeaturesOnCrash, and then click Modify.

  7. In the Value data box, type 0, and then click OK.

  8. Exit Registry Editor.

** The time is base on America/New_York timezone